The core of the Suite is the Report Commander Pro which integrates data collected from the PBX or ACD system, as well as CTI and enterprise databases to account numbers, companies and contacts in customer record databases, and to call recordings, screen captures and attachments to calls; all in a single, intuitive interface for data analysis, secure intelligence and report generation on virtually any criteria.

Business Intelligence options include reports on Call Management Statistics, Enterprise Network Licensing that supports multiple users, Multi-Site Integration that centrally generates reports from separate sites, Centralized Collection/Reporting that combines data for integrated reports and Voice/Data Replication for redundancy and disaster recovery.

It is time to transform your telecom data!

• Managers and authorised users can access reports anytime, anywhere --- without requiring special software
• Instantly replay recordings directly from your desktop
• Email recordings as wav file with one click
• Live monitor calls as they occur and annotate them in real-time

"Ease-of-use" is an over-used term, but when was the last time you looked at your integrated data without using cumbersome report software?

Can you merge your data from multiple sites into one single user interface that can be drilled-down all the way to the actual call and then listened to directly from the report?